Rainbow kit ONLY orders fulfillment almost complete, delays on other kits due to missing keys. Compat kit will be shipped separately when ready with no extra shipping cost
Hello!
Firstly, we would like to apologize for the unexpected delay on the fulfillment of the Jelly POM GB.
As mentioned in the previous update, the kits that were delivered to us had inconsistencies with missing keys, and we had to send them back to the factory. We were initially told that the missing keys total would take 2-3 weeks to be manufactured and all kits will be returned to us before the end of August.
However, we were just notified that due to a machinery problem there will be a significant delay on those keycaps and the kits will require another 2-3 weeks to be completed. The fulfillment of these kits are now expected to start in the second week of September.
In the meantime, the fulfillment on Rainbow Kit only orders will continue, we have so far shipped and updated the tracking number of over 150 orders. We will gradually update your tracking info so please do not panic if your order is still not fulfilled.
Finally, in order to reduce the waiting time for Compat Kit buyers, your order will be partially fulfilled soon once the alpha kits and mod kits come back to us along with the other orders!
The remaining Compat kits will be shipped separately when they are made at no extra cost.
Do let us know if you have any concerns!
Cheers,
Escape Keyboard
9 comments
What’s going on with the Compat kits? The last update was over 5 months ago.
When will the fulfillment of the non-rainbow kit orders happen? Thank you
Any updates on the non-Rainbow Kits and the fulfillment of those orders?
Any updates?
Any updates on the compact kits?